This website is run by Scottish Enterprise. We want to make our services accessible to everyone who could benefit from them, irrespective of any disability they may have.

We are committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non- compliances listed on this page.

AbilityNet has advice on making your device easier to use if you have a disability.

This statement was prepared and last reviewed on 15th September 2020.

How we approach accessibility

We regularly test our websites with disabled users to identify and address any issues. We have an in-house accessibility lab and testing team, who test new features and changes to the site for accessibility issues. This website was last tested in September 2019. The test was carried out by our internal test team.

As well as aiming to build our website in a way that's easy for all users to use and navigate, we're also working towards making the language we use as simple as possible to understand by using plain English principles.

AbilityNet has advice on making your device easier to use if you have a disability.

Accessibility problems we've found

During testing of our website, we've found the following problems, which we'll aim to fix by May 2021. Once we've fixed a problem, we'll remove it from this list.

Using the site

Some of the site content and features, for example text, logos, images, links and buttons are coded, tagged or labelled incorrectly which may be confusing for users of assistive technologies, for example;

  • It may not be clear to assistive technologies where the focus of the page is and this may be disorientating for users
  • Pop-ups or expandable content across the site may not be detected by assistive technology and may be difficult to interact with
  • When opening some links, assistive technology does not notify the user that a new window has opened
  • The enquiry form may does indicate to assistive technologies when an enquiry has been successfully submitted.
  • There are some problems with labelling in our site search that means that some links and buttons may have very general descriptions and do not give a clear indication of where the link will take you
  • Some search results may be inaccessible to users of screen readers

Navigating the site using a keyboard

  • The content may tab in an incorrect order which could disorientate users
  • There is no visual indicator for some elements when tabbing through the page which means it may not be clear for the user where the focus is.
  • Some features that are visually hidden may still be processed when tabbing through a page.
  • Some interactive elements on the website are excluded from tab order meaning they are inaccessible for keyboard only users.

Visual Problems

  • In some sections of the site, the contrast ratio does not meet AA accessibility level standards
  • The page layout may change when users increase the font size
  • Some links on the site use a type of page scroll which might be a cause of motion sickness for some users.

What to do if you cannot access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, you can contact us using these contact details:

  • 0300 013 3385 (calls charged at local rates)
  • 0141 846 0200 from mobile phones or if outside Scotland

If you're deaf or hearing impaired you can use your textphone to contact us through Relay UK, or you can search for Relay UK on the App Store for iPhone or iPad and at Google Play for Android.

Reporting a problem

You can use the same contact details to report an accessibility problem on this website.

If you've contacted us regarding accessibility and are still dissatisfied with our decision or the way we dealt with your complaint, you can ask the Scottish Public Services Ombudsman (SPSO) to look at it.

The SPSO cannot normally look at:

A complaint that has not completed our complaints procedure (so please make sure it has done so, before contacting the SPSO)

Events that happened, or that you became aware of, more than a year ago

A matter that has been or is being considered in court

Contact the SPSO

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations'). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS)